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FAQ
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What are the Limited Edition Wigs?These are our amazing customised wigs only offered at Le'Mood. There are usually very few available which is what makes them "Limited Edition." So when you see these rare gems, make sure to snatch them up and have yourself a Le'Mood Original!!
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When can I expect my order?We try to deliver as quickly as possible but we do ask for 2-10 business days for non-coloured hair and an additional 5 business days for coloured hair.
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Is there any shedding or tangle?The hair is double weft weaving so it should very minimal to no shedding at all. There is also no tangle as the hair is virgin cuticle aligned.
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Is the hair virgin unprocessed?Yes, the hair is cut from one donor with the full cuticle aligned. It is completely natural unprocessed, no acid bath.
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What is your Returns/Exchange policy?Please refer to our Returns policy page. We typically do not offer returns or refunds but we are definitely willing to help on a case to case basis which means, we may consider refunds for purchases that haven't been unravelled and still have the original tags and packaging, for example. The best thing to do is to contact us as soon as an issue occurs so we can find the best option.
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